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Most frequent questions and answers

First, you will complete an online intake form. It’s quick and easy. We need some information from you to get you started, and it is entirely safe.

Yes, you will begin with a comprehensive baseline of your fundamental biomarkers. We take insurance and HSA or FSA. If you already have your labs, upload them from the intake form.

It could take several days to complete the tests depending on the complexity of the tests. Our Medical Assistant will contact you to schedule your telemedicine consultation.

Yes, for the labs only. However, our clinic accepts FSA or HSA for HRT and TRT treatments.

After your initial consultation and approval, it might take anywhere from 7-10 business days. However, Rx refills are always early and will arrive before your prescription runs out.